Terms of service

Here’s a professional and clear set of policies for your hair extensions business website. You can copy and paste this directly onto your site — it includes booking, payment, cancellations, no refunds, and general salon rules, all tailored to a premium extensions service:

📌 POLICIES – PLEASE READ BEFORE BOOKING

At [Your Business Name], we value your time, our craft, and your results. To ensure a smooth and professional experience, please review our policies carefully before booking your appointment.

💳 BOOKING & PAYMENT POLICY

  • A non-refundable deposit is required to secure your appointment. This will go toward your final balance.

  • Remaining balance must be paid in cash or Zelle at the time of your appointment. No CashApp or checks accepted.

  • Appointments must be booked at least 48 hours in advance to allow proper preparation and hair ordering if needed.

⏰ CANCELLATION & RESCHEDULING

  • You may reschedule one time with at least 48 hours’ notice.

  • Cancellations or rescheduling made less than 48 hours before your appointment will result in the forfeiture of your deposit.

  • No-shows will be charged 100% of the service fee and may be banned from booking in the future.

💇🏽♀️ EXTENSIONS & PREPARATION

  • Hair must be clean, detangled, and free of oils or product before your appointment.

  • If your hair requires extra prep (detangling, deep cleansing), an additional fee may be applied.

  • We work with 100% human hair extensions only. If you are providing your own hair, please consult us in advance to confirm it’s acceptable.

👑 LATE POLICY

  • Please arrive on time. A 15-minute grace period is allowed.

  • After 15 minutes, your appointment may be canceled and your deposit forfeited.

⚠️ CLIENT BEHAVIOR & ENVIRONMENT

  • We reserve the right to refuse service to anyone displaying rude, disrespectful, or inappropriate behavior.

  • No additional guests or children allowed during your appointment unless previously approved.

By booking with RUBY G HAIR, you agree to all of the policies above. We appreciate your understanding and support — we can’t wait to give you the hair of your dreams!